Most small and medium-sized businesses (SMBs) require the same software
capabilities as large enterprises but don't have the resources and in-house
technical expertise necessary to manage it themselves. A study by the Cutter
Consortium finds that many businesses are no longer willing to tolerate the
long deployment cycles, ongoing administrative hassles, high operating costs,
and low ROI associated with traditional on-premise software.
Consequently, an increasing number of organizations are seeking outsourced
and hosted solutions, which offer comparable levels of functionality at a
fraction of the cost. Now a viable alternative to on-premise solutions,
Software as a Service (SaaS) adoption is expected to grow over the next
several years. Research by industry analyst firm... (more)